Page Comparison

submitDocumentRequest

• If the receiver does not support the document format, then Mercurius will be able to convert Documents may contain attachments. Such attachments must be transmitted using SWA protocol (cf appropriate section of this document)

• Many suppliers do not yet support Peppol BIS ORDER. To cope with this temporary constraint, Mercurius also supports the following “plan B”:
  (a) Mercurius converts the Order into a human-readable equivalent (PDF) in the language set by the Sender and send  (or extract an embedded human-readable equivalent from the attachments of the Order )
  (b) Mercurius sends the PDF version of the Order via email to an email address specified by the sender.
  This “plan B” requires that the sent order meets additional requirements. Such requirements are available here, together with additionnal detailled specifications of this process.
  NB: If Mercurius detects an error in this transformation conversion/expedition process, then an a manual exception handling process will kick in . This means that → the Mercurius servicedesk gets support team will get notified and will contact the sender to notify of the error.

• Documents may contain attachments. in this case attachment must be transmitted using SWA protocol (cf appropriate section of this document)

• take appropriate action.