{"xsrfToken":"a06183bfe6a84814c8aac844cd925f67ad933c87_lout","branding":{"id":"1","key":"peppol","name":"Peppol Service Desk","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoId":"","isLogoAvailable":false,"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","translations":{"en-US":{"helpCenterTitle":"Welcome to the Help Center","sharedPortalName":"Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","useDefaultBanner":true,"isBannerAvailable":false},"portal":{"id":"1","key":"peppol","projectId":10304,"serviceDeskId":1,"name":"Peppol Service Desk","description":"<p>Welcome! 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For Test certificates you MUST either attach a signes(by both parties, member and Peppol Authority) Peppol Service Provider Agreement or a signed Peppol Member form if you don't have a signed Peppol Service Provider agreement yet</p>","icon":10638,"iconUrl":"https://openpeppol.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10638","groups":[1],"key":""},{"id":"5","name":"Report a bug","descriptionHtml":"","callToAction":"Report a bug","introHtml":"<p>Tell us if you are experiencing problems or found issues or errors related to the Peppol Network and Peppol specifications</p>","icon":10610,"iconUrl":"https://openpeppol.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10610","groups":[1],"key":""},{"id":"10","name":"Request for Change (RFC)","descriptionHtml":"<p>PLEASE READ THIS: Any RFC to OpenPeppol needs to accompanied by a detailed description of the RFC. So please download the official Peppol RFC template: <a href=\"http://peppol.eu/wp-content/uploads/2022/04/RFC-Template.docx\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">http://peppol.eu/wp-content/uploads/2022/04/RFC-Template.docx</a> fill it out and attach to this request under the Attachment field</p>","callToAction":"Request for Change (RFC)","introHtml":"<p>Any suggestions for changes and improvements related to the Peppol document specifications, validation artifacts and e-Delivery Network specifications</p>","icon":10632,"iconUrl":"https://openpeppol.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10632","groups":[1],"key":""},{"id":"34","name":"Request for Change (RFC) ( Demo for Development )","descriptionHtml":"","callToAction":"Request for Change (RFC) ( Demo for Development )","introHtml":"<p>Any suggestions for changes and improvements related to the Peppol document specifications, validation artifacts and e-Delivery Network specifications</p>","icon":10765,"iconUrl":"https://openpeppol.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10765","groups":[8],"key":""},{"id":"16","name":"Test and Onboarding","descriptionHtml":"","callToAction":"Test and Onboarding","introHtml":"<p>If you have completed the AS4 onboarding test to become a certified Peppol Access Point provider, please submit your test report along with all other mandatory information needed for this request type. 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