Keep in mind that latest version of Firefox is not compatible with the enrollment process. Since Firefox by default is configured to auto-update, you might need to disable this feature before downgrading to a compatible version of the browser (to avoid Firefox auto-update after the installation is complete).
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In order to complete the enrollment a compatible pair of Operating system and Web browser is needed. For a complete list of supported combinations, please refer to the Requirements-section.
If your browser is unsupported you will see the following information if you try to start the enrollment process.
Issuing process
- Navigate your web browser to the link in your enrollment mail. You should be greeted with the following page;
If this issue is still impacting you on a recent version please feel free to comment with the affected version. Any further details you may be able to provide regarding reproduction or impact of this issue may help us better address this issue.ddddd
dffThanks again.
Regards,a page asking you to enter the 'Service Provider ID'.Your assigned 'Service Provider ID' can be found in the enrollment mail. Please be aware of that if you are applying for multiple certificates then the same Service Provider ID will be reused for all your certificates.
Fill in your Service Provider ID and click continue. In the next step, refer to your received SMS that contains the enrollment code. If you have applied for multiple types of certificates, make sure you use the expected code for the current type of certificate you are enrolling for.
Enter the enrollment code and click continue.Next step will confirm whether you entered the expected details correctly.
Verify that the displayed information is correct and click continue.
- You will now be informed about the certificate generation process.
Read through the information and click 'Install certificate'
The certificate will now be generated and installed in your web browsers keystore.
Click ok to confim and close the alert.
It is now safe to close the web browser tab you used for the certificate generation process.
- In order to use your certificate you must export the certificate key-pair. In your web browsers (that you used during the enrollment) either navigate to 'Preferences' and then click the 'Privacy & Security' tab, or enter the following URL manually 'about:preferences#privacy' and hit enter. Browse down to the Security section.
